Create an Online Service Request
Pardiac Towing and Recovery now offers online service requests for individual customers right here on our website. By clicking the link below, you will be able to fill out your own order and have it sent to our drivers, saving you a phone call and getting you on your way as fast as possible.
IMPORTANT! Please use this service only between the hours of 9 a.m. and 5 p.m. EST, Monday through Friday. Service requests made on this site outside these times will not be considered valid.
The online system, Towbook, uses a form of prompts you can fill out, with drop-down menus for address and vehicle information.
Be sure to fill out all information requested as completely as possible. All orders MUST have a good contact phone number and full name. All orders must also have the make, model, year and color of the vehicle.
Tows need to have a pickup location and destination. For fuel delivery, tire service, jump-starts and winch-outs, please enter the location of the disabled vehicle in the vehicle location.
Please specify whether you will be paying the driver or if you would like us to call for payment in the notes. The dispatch center or driver will have the total calculated before arrival.
WHAT ELSE TO NOTE
If you will be needing a ride with our driver, please enter “rider” in the notes. If you are leaving the keys, please note where they were placed. For fuel delivery, please indicate the type of fuel in the notes as well. Finally, please indicate the type of service requested (jump-start, tow, etc.) in the note field.
When you are all set, hit “Send” and our team will handle the rest. Calls will be handled in the order they are received.
And don’t forget, you can call us for service any time, 24/7/365, at (810) 494-7000.